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Vous êtes ici : Reference > Appendix > Troubleshooting

Troubleshooting

For the most up-to-date information, see our Knowledge Base at http://finalemusic.com/support.aspx. If you’re having problems, you may wish to check for a maintenance release, which may have fixed problems appearing in earlier releases. Updates can be found at http://finalemusic.com/downloads/. 

Here is a list of common problems and suggested solutions. Each question provides a link to the relevant solution.

General Troubleshooting

  1. How do I open a Macintosh Finale file on my PC?
  2. How do I open a Windows Finale file on my Macintosh?
  3. Why can't I open Finale 2010 files in earlier versions?
  4. Why doesn't Finale allow me to save a file in an older version format?
  5. How do I open older Finale files in my current version?
  6. Can you suggest any books on the standard practices of music engraving?
  7. What is a CTREE error, and what can I do about it?

MIDI and Playback Troubleshooting

  1. I am having MIDI Problems, what can I do to make sure everything is setup correctly?
  2. Why is Speedy Entry only giving me rests?
  3. I’m playing my keyboard controller, but no sound is coming out of my second (sound module) MIDI instrument.

Printing

  1. How do I create and print PostScript files?

Display

  1. Why can I see some staves or measures in Scroll view but not in Page view?
  2. My music is displaying and printing as strange text symbols rather than musical characters. How can I correct this?
  3. Why is Mouse movement sluggish while holding down a metatool key?
  4. Why do Upper ASCII characters display incorrectly.

Lyrics, Expressions, Clefs and More

  1. How do I copy and paste music from one document to another? OR, Why am I having difficulty copying and pasting certain items?

Scanning

  1. When I try to import a Tiff graphic with SmartScore Lite, I get an error message. What can I do?
  2. How can I use SmartScore Lite with my HP Scanner?

Q:   How do I open a Macintosh Finale file on my PC?

A:   Since Finale 3.7, the Finale Notation File format has been cross-platform. This means that the same file can be opened on either a Macintosh or a Windows computer. The only caveat is that in some cases the file won't be recognized on the Windows machine as a Finale Notation File until it is named according to the format: [filename].mus -- where the “.mus” portion of the name tells the Windows computer that the file is a Finale Notation File. Checking the “Append File Extensions” box when saving the file on the Macintosh can resolve this problem.

There are several ways to transport the file:

via a PC-formatted floppy disk or other removable media. More information below.

via E-mail. More information below.

via a web site or local network. Upload (save) the file to a network drive from the Mac and then download (save) the file onto the PC.

Keep in mind that Finale Notation Files are not backwards compatible. This means that the latest version of Finale (or Allegro, PrintMusic or NotePad) will always open files created in earlier versions, but you can't, for example, open Finale 3.7 files in Finale 2.0. If the user does not yet own a version that is compatible, we suggest downloading Finale NotePad (it's free), which should open files from all previous versions.

To use removable media like a floppy disk or ZIP disk, Save (copy) your Macintosh Finale Notation File to a PC-formatted disk, making sure the file has a “dot-three” extension to the name as appropriate (.mus or .ETF). Place the disk in your PC and save the file to your PC, noting the location. Remove (eject) the disk. Launch Finale on your Mac. Go to the File menu and choose Open. Navigate to the location of your Finale Notation File. Select it and click Open.

 

Note: Most recent Macs come with software like ~Access PC or File Exchange that allows the Mac to format, read and write to PC-formatted disks. To convert a blank Mac-formatted disk, highlight the disk icon from the desktop, and choose Erase Disk from the Special menu. When asked, specify “DOS 1.4 MB.” (Keep in mind this completely erases the contents of the disk: never reformat a disk that contains data you want to keep.)

 

The following alert will appear when Finale cannot determine a file’s current font encoding. This could happen if a file were created on one platform and then modified on another platform:

 

 

For more information, see Program Options-Open and Data Check submenu.

If you are having trouble e-mailing files, there are several things you can do.

 

To try to protect the files, you might want to send Finale Notation Files in compressed form using a utility like Aladdin DropStuff (for instance). This is available at www.aladdinsys.com. Several e-mail programs now can automatically compress files for you when you send e-mail. This reduces errors in transmission.

 

Next you might try using a different e-mail service to send the files. There are many free ones such as www.hotmail.com or www.yahoo.com.

 

Q:   How do I open a Windows Finale file on my Macintosh?

A:   Since Finale 3.7 it has been easy to open PC files on your Macintosh. Finale Notation Files are fully cross-platform compatible. All you need to do is save or copy the Windows notation file. Transfer it to your Mac using media such as a CD or over the Internet.  Go to the File menu and choose Open. Under Type specify All Files. Navigate to your floppy drive and select the Finale Notation File you wish to open.

Keep in mind that Finale is not backwards compatible. This means that the latest version of Finale will always open files created in earlier versions, but you can't, for example, open a file created in Finale 2010 in Finale 2007.

The following alert will appear when Finale cannot determine a file’s current font encoding. This could happen if a file were created on one platform and then modified on another platform:

 

 

For more information, see Program Options-Open and Data Check submenu.

 

Q:   Why can't I open Finale 2010 files in earlier versions?

A:  A Finale document contains items (Staff Styles, Engraver Slurs, Percussion Maps, and Shape Articulations for example) that simply didn't exist in earlier versions. Consequently, previous versions of Finale will not recognize this data.

 

Q:   Why doesn't Finale allow me to save a file in an older version format?

A:   One of the reasons Finale is so powerful is that it has a very high degree of flexibility, which is made possible by a very “rich” data structure. As a result, a significant development effort would be required to add the capability to save Finale, Allegro, or PrintMusic! files in an older format. Such an effort would take resources away from the development of new features and enhancements that have been more often requested by our customers. In addition, if this functionality was added, and you “saved as” an older version, much of the new data made possible by the current version would be lost.

Since the introduction of Finale Notepad, which can be downloaded for free from MakeMusic's web site, you can share your Finale files not only with people who own older versions of Finale, but even with people who have never purchased a MakeMusic product; Finale Notepad allows anyone to open, playback, print and even edit any Finale, Allegro, Finale Guitar, PrintMusic or Notepad file.

 

Q:   How do I open older Finale files in my current version?

A:   To open a Finale file created in an earlier version, launch your version of Finale and choose Open from the File menu, select the desired file, and click OK. Depending on what version of Finale the file was last saved in, you may see a message stating that the file was created with an earlier version of Finale. When this happens, simply click the OK button. The file will be opened as a untitled document. When you save this untitled document, we suggest naming it something different than what it was named in the previous version: Opus might become Opus2, for example. In addition to providing you with a backup of your file (always a good idea when working with computers), by not overwriting the original file you retain the ability to open the original in the older version of Finale, should you choose to do so.

 

Q:   Can you suggest any books on the standard practices of music engraving?

A:   Here are five:

    1. "(Teach Yourself) the Art of Music Engraving" by Ted Ross (Hansen Books)
    2. "Music Notation" by Gardner Read (Crescendo/Taplinger)
    3. "The Norton Manual of Music Notation" by Heussenstamm (Norton)
    4. "Music Notation in the 20th Century" by Kurt Stone (out of print)
    5. "Preparing Music Manuscript" by Anthony Donato (Amsco)

The Ross book might be your best bet as it specifically deals with precision engraving whereas Read, for example, uses many handwritten examples.

Try locating these books at a new or used bookstore near you.

 

Q:   What is a CTREE error, and what can I do about it?

A:   Most often, a CTREE error means that there is not enough room on your hard drive for Finale to write its temp files. Temp (temporary) files are the “scratch paper” Finale uses when it's figuring out how to do what you've asked of it. (These temp files are only useful to Finale while a document is open. They will not help you resurrect a lost document.)

If you're getting a Ctree error message, you'll want to:

  1. Free up some space on your hard drive. This may mean throwing away old applications or files you no longer need, or simply archiving data elsewhere, either on floppy disk or other drives or storage media. If you have an idea of how big your largest file is, at a absolute minimum you'd want to have ten times the size of that file free on your drive at all times.
  2. In Finale, go to the Edit menu and open the Program Options. Under “Folders” there will be a path (or lack there of) for “Temporary Files:”. This should read something like C:\Windows\TEMP. If it does, and you are still getting this error message, close Finale and double click on My Computer, C:, Windows. If there is not a folder in this directory named TEMP, create one.If you are using a RAM disk you should increase the size to accommodate the space needed for the temp files. If this is not possible, you may want to restart without the RAM disk.

Q:   I get crashes and errors type 1,2 or 3. What does this mean?

A:    Error types 1,2 and 3 have to do with memory, or RAM. You may be running more applications than your machine can handle at once, or you may not have enough RAM to run the program. To find out how much total memory you have on your computer and how much memory the operating system itself uses, go to the Apple menu and choose “About this Computer.” If you know you have enough RAM, you may be able to remedy error type 1, 2 or 3 crashes by giving the program more memory.

  1. Make sure Finale is not running.
  2. Open the program folder on your hard drive and single-click on the startup icon.
  3. Go to the File menu > Get Info > Memory.
  4. Increase the Minimum and Preferred sizes by, for example, 500k or 1000k each.

Q:   I can’t add instruments in the Setup Wizard by double-clicking. What’s going on?

A:   Turn off the DigiSystem Init 3.1.1 extension. This extension shipped with older versions of ProTools.

 

Q:   My settings are not being saved from session to session. What can I do?

A:   If your settings are not being saved, you can trash the program's Preferences file in order to create a fresh new one.

  1. If Finale is running, Quit.
  2. Find the “Finale 2010 Preferences” file found in the System Folder>Preferences folder. Drag it to the Trash.
  3. Empty the Trash and Start Finale. A new preferences file has been created.

Q:   I am having MIDI Problems, what can I do to make sure everything is setup correctly?

A:   Start by making sure your MIDI cables are hooked up correctly. As simple as this sounds, it's a common problem as the correct configuration strikes many as non-intuitive. The cable labeled “IN” that comes from the MIDI interface must be connected to the “OUT” port of the MIDI keyboard. The cable labeled “OUT” that comes from the MIDI interface must be connected to the “IN” port of the MIDI keyboard (or other playback device).

 

Note: Some interfaces lable the ports "TO IN" and "TO OUT." If this is the case, do what the cables say.

 

To test MIDI out:

To test MIDI input:

You should see a quarter note at the pitch you played. Any other result indicates a problem.

A rest means you don’t have MIDI input.

A different (wrong) note means that you have not checked “Use MIDI Device for Input” from the Speedy menu.

If your setup fails this test, proceed to the next question Article 19379 in the Knowledge Base.

If you've tried all the choices for input and output drivers, and you still can't get MIDI to work in Finale, you may need to take a step back to see if your sound card/interface and their drivers are properly installed. The soundcard/interface manufacturer may be your best resource in helping you determine that this has been done properly.

You may also wish to read “Setting Up Your MIDI System” in the Installation chapter of your Finale Installation and Tutorials guide. See Installation for Windows.

 

Q:   I've confirmed all the above configurations, and I get MIDI Out, but not MIDI In. What's next?

A:   This symptom most commonly points to an interrupt conflict. Either the interrupt setting on your sound card does not agree with the setting in the driver software, or the interrupt setting specified for the sound card and the driver software are already in use by something else in the computer. If you suspect this might be the case and you have some other Windows based MIDI Software (like a sequencer) you might see if you are able to get MIDI In and Out with this other software: this would indicate whether the problem was in the configuration of Finale or in Windows in general.

Commonly the interrupt setting on the card can only be configured by removing the card from the computer and re-configuring jumpers or switches on the card. You will likely need to consult the documentation which came with your sound card for these details.

 

Q:   I set the initial playback tempo in the Playback Controls. Why isn’t it working?

A:   Several things can override the initial playback tempo. You could have an Expression with a tempo playback effect in your score. Click on the Expression Tool. In the first measure, or wherever the problem seems to occur, double-click on the handle of any Expression. In the Text Expression Designer dialog box, click the Playback tab. Check the Type drop-down list to see if there is a Tempo defined. If there is, change the Type to none. If you have trouble finding the offending marking, try erasing all expressions from the suspected region with the Selection Tool and Clear Items. (Remember you can undo your actions by choosing Undo from the Edit menu.)

You could also have Tempo Tool adjustments. To clear the adjustments, click on the Selection Tool. From the Edit menu, choose Select All (or select the appropriate area). From the  Edit menu, choose Clear Items, Only Selected Items, Measures, Tempo Changes. Click OK twice.

 

Q:   Why is Speedy Entry only giving me rests?

A:   If you are not trying to use a MIDI Keyboard, make sure Use MIDI Device for Input is unchecked in the Speedy menu.

If you are trying to use a MIDI Keyboard, then the MIDI signals aren’t reaching the computer. First, make sure your MIDI equipment is connected properly (see “Setting up your MIDI system” in Installation & Tutorials). Check your cables (each should run from a MIDI IN port to a MIDI OUT port). I am having MIDI Problems, what can I do to make sure everything is setup correctly?

 

Q:   I click a Listen button and play a note or other MIDI device, but the Listen dialog box“Finale is Listening” alert box doesn’t go away.

A:   MIDI signals aren’t reaching the computer. First, make sure your MIDI equipment is connected properly (see “Setting up your MIDI system” in Installation & Tutorials). Check your cables (each should run from a MIDI IN port to a MIDI OUT port). Make sure the MIDI interface is turned on and connected properly. Make sure you’ve identified the port (modem or printer) to which the interface is connected by choosing MIDI Setup from the MIDI/Audio menu. Make sure the MIDI interface is turned on and connected properly. See also I am having MIDI Problems, what can I do to make sure everything is setup correctly?

 

Q:   I’m not getting accurate, clean transcription when I use HyperScribe.

A:   Your quantization settings aren’t quite right, and/or there is a MIDI latency problem that delays the MIDI signal from the MIDI device to the computer. See Quantization Guide, for hints on making the proper quantization settings.

To compensate for MIDI latency, from the MIDI/Audio menu, choose MIDI Setup and then click the Advanced button to expand the dialog box. Then, after MIDI-In Latency, enter a duration, like 25. This is just a first guess. Getting this value to match the precise delay may require some trial and error. You may need up to 150ms to compensate for the delay. The ideal amount of latency will depend on your hardware configuration.

You also might find using a MIDI output device other than SoftSynth (in MIDI Setup), which is demanding on computer resources, solves this problem.

 

Q:   I’m playing my keyboard controller, but no sound is coming out of my second (sound module) MIDI instrument.

A:   You haven’t turned on MIDI Thru. Choose MIDI Thru from the MIDI/Audio menu, choose Smart, and click OK. See MIDI Setup dialog box for more details.

 

Q:   I’m absolutely positive that all my cables are correctly installed and that the MIDI interface, if any, is plugged in and turned on, if necessary - but still no MIDI signals are going in or out.

A:   Your MIDI instrument may need to be put into “MIDI” mode or your MIDI cables are damaged. A few MIDI instruments (some Casio models, for example) have a MIDI button that you must press to tell the synthesizer to transmit and receive MIDI signals or replace your MIDI cables.

 

Q:   I don't get the correct MIDI channel when clicking the Listen button, then playing a note. This occurs in the Click and Countoff dialog box (MIDI/Audio menu) and all other dialog boxes that record channel information.

A   Some MIDI Devices use a MIDI channel (sometimes called Global Channel or Control Channel) to communicate between Editor\Librarian software. If this channel is being used, Finale will hear it before any other channel when “listening” for MIDI data. Turn off the Control channel in your MIDI device, or simply play into Finale, then type in the correct channel information after Finale has filled in the note number, velocity and duration information.

 

Q:   I'm trying to use Speedy Entry and “Use MIDI Keyboard for Input” in the Speedy menu is grayed out.

A   No MIDI device is present. Install an interface or soundcard. Use the MIDI Setup dialog box (MIDI/Audio menu) to ensure that Finale knows about your device.

 

Q:   All my staves play back using the same sound.

A:   Most of the time, when using the Setup Wizard, your Staves will be assigned automatically to the correct MIDI Patches. At times, this is not the case and you will need to go into the Instrument List and configure the playback yourself.

Go to the Window menu and open the Instrument List.

Check Send Patches Before Play if it isn’t checked already.

Under "Instrument", ensure that each staff (shown under the "Staff Name" column) is assigned to the desired instrument.

If it is, also make sure each instrument is assigned to a unique channel under the "Chan." column. To playback using multiple instruments, each instrument must be assigned to a unique channel. To assign a new channel to an instrument, click the box under the B column (of the row containing the instrument you want to change) to open the Instrument Definition dialog box, and then jump ahead to the next section.

If the desired instruments do not appear under the "Instrument" column, click on the Drop Down Arrow next to the instrument name. Do you see the instrument you are looking for in this list?

If so, choose the Instrument (each instrument here is assigned to it’s own channel). If the staff still does not sound correct on playback, click on the “GM” column to the far right and choose the correct sound. If this doesn't seem to be working for ANY reason, click in the B column for that Staff. This will bring up the Instrument Definition Dialogue Box, skip to this section below.

If you don’t see the instrument you need, choose “New Instrument” from the top of the drop down menu. This will bring up the Instrument Definition Dialogue Box, continue below.

The Instrument Definition Dialog Box

Instrument Name: Name the instrument appropriately. You will need to enter a unique name. (i.e. if you already have an instrument named Grand Piano, and you want another Instrument that sounds like a Grand Piano, you could name this one Grand Piano 2.)

Channel: While the specific channel you choose for an Instrument is not important, you do need to choose a unique Channel for each instrument in your document. The exception to this is Channel 10, which is reserved for Non-Pitched Percussion on General MIDI devices (meaning your Soundcard, Keyboard, or Sound Module). Keep in mind that there is a limit on all single MIDI devices of 16 Channels so Channels 17 and higher will not work unless you are using multiple devices. For large scores you can usually get away with assigning similar staves to the Same MIDI Instrument, i.e. Staves Oboe 1 and Oboe 2 can both have Oboe assigned as the Instrument.

Patch: This should be set to “Program Change” by default, you will not need to change this unless your MIDI Device is Non-General MIDI.

General MIDI: Click on this list and choose the Patch for the Instrument. This is the actual sound that the Instrument will use. Due to manufacturer variations in numbering, this list may be off by one number as compared to your MIDI Device. If this is the case, compensate for this when you make your selection. (If you want patch 24, choose 25 from the list.) If the list doesn't match the table of sounds on your device whatsoever, or if there are sounds not accessible through this list, then you have a Non-General MIDI Device.

Once you have defined an Instrument, click OK and return to the Instrument List where you can continue to assign Instruments to Staves and create new Instruments when needed. To close the Instrument list, click on the x in the upper right hand corner.

See also Instrument List or MIDI channels.

 

Q:   I have a controller keyboard and several sound modules. They all seem to work with my other MIDI applications, why don't they work with Finale?

A:   MIDI Thru has not been selected. Choose MIDI Thru from the MIDI/Audio menu. Select Direct then click OK. See MIDI Setup dialog box.

 

Q:   Finale's list of sounds doesn't match my MIDI Device. How do I get the correct sounds on playback?

A:   For general information on the Instrument List, see also Instrument List. Also, if your external MIDI device has an accompanying .MIDNAM file, follow instructions under To configure a new device in Audio MIDI Setup.

The Instrument List is based on General MIDI patches, a standard list of 128 Instruments. When a MIDI Device (meaning your Soundcard, Keyboard, or Sound Module) doesn't communicate using General MIDI, (or has additional patches above the 128 General MIDI sounds) you can access these sounds in that Device by using “Bank Select” information and Program Changes.

There are two Bank Selects, “Bank Select 0" and “Bank Select 32" (sometimes referred to as “Control 0" and “Control 32").

The Bank Select and Program change information that needs to be sent to obtain these non-GM patches varies for different brands and models of keyboards, and this table of the Bank Selects (or Controls) and Program Change for each patch should be obtainable from the keyboard's manual or the keyboard manufacturer. Once you obtain this information, these patches can be selected from the Instrument Definition Dialog:

Example 1: If the non-GM instrument is selected by Control 0 = 24, Program Change 120,

In the Instrument Definition dialog box: for Patch, choose “Bank Select 0, Program Change;” for Bank Select 0, enter 24; for Program Change, enter 120.

Example 2: If the non-GM instrument is selected by Control 0 = 24, Control 32 = 118, Program Change 120,

In the Instrument Definition dialog box: for Patch, choose “Bank Select 0, Bank Select 32, Program Change;” for Bank Select 0, enter 24; for Bank Select 32, enter 118; for Program Change, enter 120.

Example 3: If the non-GM instrument is selected by Program Change 128, Program Change 12,

In the Instrument Definition dialog box: for Patch, choose “Program Change, Program Change;” for the first Program Change, enter 128; for the second Program Change, enter 12.

Tip: Lists of Instrument Definitions can be saved as libraries for use in other documents. See Finale Libraries.

Once you have defined instruments for your MIDI device, choose “Save Library…” from the File menu.

Choose “Instruments” and click OK.

Name the library, (perhaps with the name of your MIDI device) and save it in the Finale > Libraries > Instrument Libraries folder. (You will find several instrument libraries in this folder prepared by MakeMusic for common MIDI devices)

In any other document, (or your template/default file) choose “Load Library” from the File menu to load your saved instrument library.

Q:   How do I create and print PostScript files?

A:   Sometimes you may need to print a Finale document from a computer that does not have Finale. You can do this by creating and downloading a PostScript file. It's important to note that this will only work with PostScript printers and you need to have a PostScript printer driver installed in order to compile the listing. Another non-PostScript alternative would be to use Adobe’s Acrobat to turn the PostScript listing into a PDF file which can be opened with the free Acrobat Reader.

When you have finished entering and laying out your score you can create a PostScript file by choosing Compile PostScript Listing (File menu). Make sure Include Fonts in Listing is checked. Select the pages you wish to compile and click on the Compile button.

 

Note: You can also send a Finale file. Then, instruct the recipient of the file to download and install Finale NotePad which is available at www.finalemusic.com/notepad for free. The recipient can open and print the file using Finale Notepad.

 

Q:   Why can I see some staves or measures in Scroll view but not in Page view?

A:   There are several possible causes for this problem:

This situation may have been caused by editing measures in Scroll View that were previously included in a multimeasure rest in Page View. To retrieve the “missing” measures:

This can also be caused by making changes in the document after applying optimization. For more information on this option please see Optimizing systems.

Go to the Edit menu and make sure this option is turned off (unchecked).

 

Q:   My music is displaying and printing as strange text symbols rather than musical characters. How can I correct this?

A:   If you’re running Windows 2000, or XP, restart the computer. If problems continue, you may need to reinstall your music fonts:

Turn off any anti-virus programs. If you’re running Windows 2000, or XP, make sure you’re logging in as Administrator.

Put in your Finale CD.

If the setup program does not automatically start: Go to the Start menu and choose Run. Click on the Browse button. For “Look In”, choose the Finale CD-ROM. Double-click on the “Setup” or “Setup.exe” file. Click OK.

In the setup program, click Next until you see the window marked Install Type.

Choose Custom, and click Next.

Put a checkmark on all items that have “Font”, “TrueType”, or “PostScript” in their names.

Click Next until the installation is completed.

Restart your computer, and then launch Finale. Your fonts should be in place.

A   Your music fonts may have become corrupted.

Reinstall your fonts from the CD. Insert your Finale CD. Double-click the installer and click continue twice. In the install window, change from Easy Install to Custom Install in the upper-left corner of the window. Scroll down and place a checkmark next to “Basic Fonts” and “Additional Fonts.” Click Install. After restarting the computer, empty the trash.

Launch Finale and your fonts should now be in place.

 

Q:   Why is mouse movement sluggish while holding down a metatool key?

A:   Some notebook computers are set to limit trackpad mouse movement while typing. As a result, you may experience sluggish performance while dragging over items while holding down a metatool key. To resolve this, open the Preferences pane and deactivate "Ignore accidental trackpad movements."

 

Q:   The font that appears in Finale's Message Bar is difficult to read.

A:   Windows has substituted a font that is difficult to read. You can select any font installed on your system to be used in the Message Bar. Open the Finale.INI file with any text editor such as NotePad. Scroll to “MsgBarFont” and “MsgBarFontHeight”, in the [Settings] section. If nothing is entered for “MsgBarFont=”, or if the key does not exist, Finale allows Windows to provide its best sans serif font. Sometimes the font provided by Windows is not ideal. Enter the exact font name (without leading or trailing spaces) that you want Finale to use for the Message Bar display. This would be the same name you see in the Control Panel Fonts dialog box, without the parenthesized technology description (True Type, Plotter, VGA, etc.). (Example: Arial Bold Italic”) You should change the “MsgBarFontHeight=” key as well to specify the font size that you want to use. Font sizes between 8-12 pixels high work best, but you may want to use larger values with higher resolution displays. Save the changes to the Finale.INI file, and exit the text editor.

 

Q   Why do Upper ASCII characters display incorrectly.

A:   Starting with Finale 2002a, files can be transferred across platforms while maintaining correct higher ASCII text characters, such as è, ö, and hard spaces (commonly used in lyrics). Finale is configured to do this by default. Before opening a file, from the Edit menu, choose Program Options, select Open, and then check “Automatically Convert Text In Files From Other Operating Systems,” and then open the file (see Program Options-Open). Alternately, this conversion can be done after the file is open: From the Document menu, select Data Check, and then Font Utilities. Choose the Advanced tab and check Convert Text for Macintosh (see Font Utilities dialog box).

 

Q   How do I copy and paste music from one document to another? OR, Why am I having difficulty copying and pasting certain items?

A:   To copy music, select the Selection Tool and highlight the material you wish to copy. (There are a number of methods you can use to highlight larger regions of music: for details, see Selecting music.) Then, from the Edit menu, choose Copy, or press Ctrl-C. To paste this data you must choose between two options in the Edit menu:

Insert, OR

Replace Entries

This distinction is a very important one and is discussed in detail, see Copying music. Let's say, for example, you wanted to append the music of one document onto the end of another. After copying the source music (as described above) you'd add a blank measure at the end of the destination document, highlight this measure on all staves with the Selection Tool, and choose Insert (Edit menu). Insert will add new measures to your piece and place them before the blank measure you'd selected. (Similarly, if you wanted to paste a section between measures 3 and 4, you'd highlight measure 4 prior to choosing Insert.) The number of measures added will depend on the number of measures you had copied. As the Insert procedure generates new measures, most measure items (like repeats, time and key signatures, expressions...) are included.

If, however, you wanted to paste some notes into just one staff of a score, using Insert would paste the copied material into the desired staff, but it'd also generate blank measures on all the other staves of the score. In this case you'd be better off using Replace Entries. For an example, imagine a completed piano piece on a grand staff. You decide that you want to replace measure 2 in just the treble clef. After copying the desired source data, select the Selection Tool, highlight measure 2 in just the treble clef, and choose replace entries (or press Ctrl-V). This will replace just the Entry Items (notes, lyrics, chords, articulations) in measure two of the treble clef. The limitation with this method is that Measure Items (repeats, time and key signatures, expressions...) are not copied.

For complete lists of what are entry or measure items, see Edit Filter dialog box.

 

Q:   My lyrics are garbled. What can I do?

A:   Should corrupted lyrics appear, the solution is to select the Selection Tool, highlight the area in which the lyrics are misbehaving, go to the Edit menu, and choose Clear Selected Items. Click None, ten check Lyrics and click OK. This will remove the lyrics (and their corrupted connection) from the score, but not from the Edit Lyrics window. At this point you can use Click Assignment to place them back into the score, and the problem will be resolved without having to re-type any text.

 

Q:   I'm having difficulty copying music which has clef changes in it: the clef changes don't appear. What can I do?

A:   When using the Selection Tool, if you highlight one measure and drag it to another measure on a staff with a different clef, the clef will not copy. Similarly, if you drag a measure with a clef change in it, either to a staff with a different clef, or to elsewhere on the same staff, the clef change will not copy. This is a change from earlier versions (before 3.5) in which the clef did change. Many users found the old behavior inconvenient; particularly when copying a section of music from one instrument to another, unwanted clef changes would appear. Now they don't.

If, however, you want the clef to copy, here's the trick: select the Selection Tool, select the region you want to copy, go to the Edit menu and choose Edit Filter and click All, then OK. (If you want to move any measure items, you could next specify them as well.) When you specifically select All entry items the clef will be copied in Selection Tool functions.

Note: Clef changes will not copy from one document to another.

 

Q:   Whenever I alter a shape in my score with the Expression Tool, the identical shape I've placed elsewhere changes also

A:   You have not entered them as a Metatool expression. See the Metatools section for the Expression Tool in Finale Reference.

 

Q:   When I try to import a TIFF graphic with SmartScore Lite, I get an error message. What can I do?

A:   Here are some possible reasons for an error message from MIDIScan:

 

 

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